FREE STANDARD SHIPPING ON ALL ORDERS OVER $120
PROCESSING YOUR ORDER
- Online orders will be delivered within approximately 3-5 working days after being placed. Please allow for additional delivery time to regional areas and areas outside NSW.
- Please note that orders may be delayed in sale/holiday periods or due to stock availability.
- If any item(s) in your order are out of stock at the time your order is processed, we will notify you via email and refund you for those item(s).
- We currently do not offer Express Shipping
CANCELLING OR EDITING YOUR ORDER
Our dedicated packing team at our warehouse consistently endeavors to expedite the shipment of your orders. Consequently, there are instances where we are regrettably unable to accommodate cancellations or modifications once the orders have been placed and shipped. In such cases, we kindly request that you return the order to us in order to initiate the refund process.
Shipping companies we use is Australia Post (Auspost). All tracking information is sent out via email from the following email address: email@example.com. If you are unable to find your tracking email please search your spam/promotions folder as sometimes it may be redirected there.
|The best way to track and manage your deliveries is with the Australia Post mobile app.
Get the AusPost app
PROBLEMS WITH YOUR ORDER?
Ensuring your utmost satisfaction during your online shopping journey is our paramount objective. Should you have any inquiries, feedback, or concerns regarding your order, we kindly request that you reach out to us at firstname.lastname@example.org. Our dedicated team will promptly address your needs and provide necessary assistance.